Kairo Travel LLC

Privacy Policy

Last Modified: February 2026

This Privacy Policy describes how Kairo Travel LLC (“we,” “our,” or “the Company”) collects, uses, shares, and protects information obtained from users who access our website at https://www.kairotravel.com (the “Site”), interact with our services, or otherwise provide personal information to us (collectively referred to as “Users”).

This Privacy Policy applies to all personal information collected through our website, communications, travel planning services, marketing activities, and SMS/text messaging programs.



By using our Site or services, you acknowledge that you have read and understood this Privacy Policy.

We collect and process personal information based on one or more of the following legal grounds:

• To fulfill contractual obligations related to travel planning and booking services
• To comply with legal and regulatory obligations
• To protect our legitimate business interests
• Based on your explicit consent
• To respond to inquiries and provide customer service

“Personal Information” refers to any information that can reasonably identify an individual.

We collect two categories of information:

1. Non-Personal Information

This includes aggregated or technical data that does not identify you personally, such as:

• Browser type
• Operating system
• Device information
• IP address
• Language preferences
• Pages visited
• Click behavior
• Usage statistics

This information is used to improve website functionality and user experience.

2. Personal Information

Personal Information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Travel preferences
• Booking details
• Passport or identification information (when required for travel services)
• Payment-related information (processed securely by third parties)
• Communication records

Your information may be used for:

• Responding to inquiries
• Preparing travel itineraries and quotes
• Booking and managing reservations
• Sending confirmations and travel updates
• Customer support
• Marketing communications
• Website improvement
• Analytics and reporting

We do not sell personal information.

SMS & Text Messaging Privacy Policy

This section specifically explains how we collect, use, store, and protect information related to SMS and text messaging communications.

1. Information We Collect for SMS Communications

When you opt in to receive SMS messages from Kairo Travel LLC, we may collect and store the following information:

• Mobile phone number
• Opt-in consent records (date, time, and method of consent)
• Message delivery logs
• Message engagement data (opens, clicks, responses)
• Customer preferences
• Communication history
• Device and carrier information related to SMS delivery

This information is collected solely for the purpose of providing SMS communications and improving our services.

2. How SMS Data Is Collected

We may collect SMS-related information through:

• Website signup forms
• Quote request forms
• Booking forms
• Customer service interactions
• Explicit opt-in checkboxes
• SMS keywords
• Third-party integrations such as Mailchimp or other approved messaging platforms

We maintain verifiable records of all SMS opt-ins to ensure compliance with applicable regulations.

3. How We Use SMS Information

We use SMS data exclusively for:

• Travel reminders and updates
• Booking confirmations
• Customer service communications
• Trip notifications
• Promotional offers (only with consent)
• Service-related alerts

Your phone number and SMS data are NEVER sold or rented to third parties.

4. Sharing of SMS Data

SMS-related personal information may only be shared with:

• Authorized SMS service providers (such as Mailchimp)
• Technology platforms required to deliver messages
• Legal authorities when required by law

No third party is permitted to use your SMS information for independent marketing purposes.

5. Data Security for SMS Information

We implement appropriate safeguards to protect SMS-related personal data, including:

• Secure storage of consent records
• Restricted access controls
• Encryption where applicable
• Vendor security reviews
• Industry-standard data protection measures

6. Consent to Receive SMS

By providing your mobile phone number and opting in, you expressly consent to receive SMS messages from Kairo Travel LLC.

Consent is not a condition of purchase.

7. Opt-Out Rights

You may opt out at any time by:

• Replying STOP to any message
• Contacting us at info@kairotravel.com

Once you opt out, you will no longer receive SMS messages unless you choose to opt in again.

8. Help and Support

For assistance:

Email: info@kairotravel.com
Phone: (515) 330-9582

9. Message Tracking and Analytics

We may track SMS engagement (such as link clicks) to improve communications. This data is used only internally and never shared for marketing by third parties.

User Rights

You have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent
• Object to processing
• Request data portability

Requests can be sent to info@kairotravel.com

Data Retention

We retain information only as long as necessary to:

• Provide services
• Comply with legal requirements
• Resolve disputes
• Maintain records of consent

Cookies and Tracking Technologies

Third-Party Providers

We may share data with trusted partners only for the purpose of delivering travel services or communications on our behalf.

Security Measures

We use administrative, technical, and physical safeguards to protect your information, including:

• Secure servers
• Limited access
• Encryption
• Vendor security requirements

Minors

Our services are not directed to children. We do not knowingly collect data from minors without parental consent.

Updates to This Policy

This policy may be updated from time to time. Continued use of our services constitutes acceptance of any changes.

Contact Information

Kairo Travel LLC
918 Grant St
Ottumwa, IA 52501
United States

Email: info@kairotravel.com
Phone: (515) 330-9582

Last Modified: February 2026