Kairo Travel LLC

Privacy Policy

Last Modified: January 2026

Introduction

This Privacy Policy outlines Kairo Travel LLC (“we”, “our” or “the Company”) practices with respect to information collected from users who access our website at https://www.kairotravel.com (the “Site”), or otherwise share personal information with us (collectively: “Users”).

Grounds for data collection 

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject.


When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.



We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What information we collect?

We collect two types of data and information from Users.


The first type of information

is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“Non-personal Information”).
We are not aware of the identity of a User from which the Non-personal Information was collected.

Non-personal Information may include aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. browser type, operating system, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).


The second type of information

is Personal Information, which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

  • Device Information: IP address, geolocation data, unique identifiers and information related to your activity through the Site.
  • Registration information: When you register or submit a form on our Site, you may be asked to provide details such as full name, email address, phone number, travel preferences and other information relevant to travel planning and services.
  • Communication data: Information you provide when contacting us via forms, email, phone or messaging.


How do we receive information about you?

We receive your Personal Information from various sources:



  • When you voluntarily provide us your personal details in order to register or submit inquiries on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third-party providers, services and public registers (for example, analytics vendors and travel technology platforms).


What information we collect?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.


We may use the information for the following:

  • Communicating with you — sending notices regarding our services, providing technical information and responding to customer service issues;
  • Communicating with you and keeping you informed of updates, travel proposals, itineraries and services;
  • Serving you advertisements when you use our Site (see more under “Advertisements”);
  • Marketing our website and services (see more under “Marketing”);
  • Conducting statistical and analytical purposes, intended to improve the Site.


In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies, host agencies, and subcontractors.


In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, who may be located in different jurisdictions across the world, for any of the following purposes:

  • Hosting and operating our Site;
  • Providing you with our services, including personalized displays and travel-related tools;
  • Storing and processing such information on our behalf;
  • Serving advertisements and assisting us in evaluating the success of advertising campaigns;
  • Providing marketing offers and promotional materials related to our Site and services;
  • Performing research, technical diagnostics or analytics.


We may also disclose information if we have good faith to believe that disclosure is helpful or reasonably necessary to:
(i) comply with applicable laws or governmental requests;
(ii) enforce our policies;
(iii) investigate or prevent illegal activity, fraud or security issues;
(iv) establish or exercise our legal rights;
(v) protect the rights, property or safety of us, our users or others.


SMS & Text Messaging Policy

If you choose to opt in to receive SMS or text messages from Kairo Travel, we may use text messaging to communicate important information related to your travel planning, trip updates, reminders, promotions, or customer service support.

Consent

By providing your mobile phone number and opting in, you expressly consent to receive SMS messages from Kairo Travel. Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your interaction with us, your travel plans, and the services you request.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-subscribe.

Help

For help, reply HELP to any message or contact us directly at:

Data Usage & Privacy

We respect your privacy. Your mobile number and SMS consent information will not be sold or shared with third parties for marketing purposes. SMS data is used solely to communicate with you regarding our services and your travel arrangements.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier. Kairo Travel is not responsible for any charges incurred by your mobile provider.

Supported Carriers

SMS delivery may be subject to carrier availability and is not guaranteed.


User Rights

You may request to:

  1. Receive confirmation as to whether personal information concerning you is being processed, and access your stored personal information.
  2. Receive a copy of personal information you provided to us.
  3. Request rectification of your personal information.
  4. Request erasure of your personal information.
  5. Object to the processing of personal information.
  6. Request restriction of processing.
  7. Lodge a complaint with a supervisory authority.



These rights are not absolute and may be subject to legitimate business or legal requirements.

To exercise these rights, contact us using the details below.

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. We employ industry-standard administrative, technical, and physical safeguards designed to protect the Personal Information we collect and retain, including secure servers, access controls, encryption where applicable, and internal policies that limit access to Personal Information to authorized personnel only. We also require any third-party service providers that process Personal Information on our behalf to comply with similar security requirements, in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).


You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites:
http://optout.networkadvertising.org/#!/
http://optout.aboutads.info/#!/

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@kairotravel.com

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@kairotravel.com


Kairo Travel LLC
918 Grant St
Ottumwa, IA 52501
United States


Last Modified: January 2026